Once we receive your order, we coordinate with your desired ETA. However, delivery times can be affected by factors such as weather, road conditions, and Hours of Service (HOS) regulations. If needed, we have a team of carriers (two drivers and one truck) ready to ensure prompt execution of your order.
FAQ
Welcome to Our FAQ Section.
In this section, you’ll find answers to some of the most frequently asked questions from our customers. Since launching our business in early 2023, we’ve successfully delivered thousands of loads and provided exceptional service to a wide range of businesses and individuals. Based on this experience, we’ve compiled common inquiries from both customers and carriers. We hope you find the information here helpful. If you don’t see the answer you need, please reach out to us by phone or email. We’re always happy to assist you!
How long does it take to get auto/freight/trailer delivered?
Can I order with the pickup date in advance?
Yes, we can provide quotes for pickups scheduled up to 60 days in advance. Please note that these quotes are subject to change due to prevailing market conditions.
What if my property gets damaged?
While all property is covered by insurance, we also have a dedicated claims department to handle specific cases. We maintain an insurance scoring rating and avoid working with carriers that have a history of prolonged claims procedures.
Do you work only with businesses?
No, we are happy to provide services for both businesses and individuals.
What are the payment terms you accept?
We only charge you after the equipment is delivered. We offer different payment options for businesses and individuals. Generally, we accept ACH transfers, paper checks, and credit or debit card payments.
If I want to haul for you, what are the requirements?
Your authority should have been in business for at least 6 months and have no reports on various compliance platforms. Our basic insurance requirements are:
Commercial General Liability: $1 million
Auto Liability: $1 million
Cargo Insurance: $250,000
Physical Damage Insurance: Equal to the value of the equipment
To receive a carrier onboarding contract, please contact us at contracts@lindentree1.com
